Privacy Policy for Fescue Outdoors

Effective Date: July 11, 2025

This Privacy Policy describes how Fescue Outdoors (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website (the “Site”) or interact with our services.

By accessing or using our Site and services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Site or services.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• • Contact us through forms on our website (e.g., “Request a Quote,” “Contact Us”).

• • Sign up for newsletters or marketing communications.

• • Communicate with us via email, phone, or other channels.

• • Engage with our services (e.g., scheduling appointments).

This personal information may include, but is not limited to:

• • Contact Information: Name, email address, phone number, physical address (for service quotes/delivery).

• • Service Information: Details about your property and the services you are interested in (landscaping, concrete, tree service).

• Communication Preferences: Your preferences for receiving communications from us.

b. Automatically Collected Information (Usage Data)

When you visit our Site, we may automatically collect certain information about your device and your activity on the Site. This information is primarily used to maintain the security and operation of our Site, and for our internal analytics and reporting purposes. This may include:

• • Device Information: IP address, browser type, operating system, unique device identifiers.

• • Usage Data: Pages viewed, links clicked, time spent on pages, referral source, and other browsing actions.

• • Location Information: General geographic location derived from your IP address.

c. Information from Third-Party Sources

We may receive information about you from third-party sources, such as:

• • Google Business Profile: Interactions through our Google Business Profile (e.g., messages, reviews).

• • Social Media Platforms: If you interact with us on social media.

• • Analytics Providers: Data from services like Google Analytics that help us understand user behavior.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• • To Provide and Manage Services: To respond to your inquiries, provide quotes, schedule and perform services (landscaping, concrete, tree service), and manage your accounts.

• • To Communicate with You: To send you updates, service confirmations, invoices, marketing communications (with your consent), and respond to your questions or feedback.

• • To Improve Our Services: To understand how our Site and services are used, identify areas for improvement, and develop new features and offerings.

• • For Marketing and Advertising: To send you promotional materials about our services that may be of interest to you, based on your preferences and interactions.

• • For Security and Fraud Prevention: To protect our Site, services, and users from fraud, unauthorized access, and other security threats.

• • To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, analytics, marketing, payment processing). These providers are obligated to protect your information and use it only for the purposes for which it was provided.

• • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

• • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

• • With Your Consent: We may share your information for any other purpose with your explicit consent.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• • Access: You have the right to request access to the personal information we hold about you.

• • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

• • Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.

• • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to collect and use information about you, including for advertising purposes. Cookies are small data files stored on your device that help us improve your browsing experience, analyze site usage, and personalize content.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

7. Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:

Fescue Outdoors

3906 W Crestview Dr NW

Huntsville, AL

Email: info@fescueoutdoorshsv.com

Phone: (256) 696-5543

Disclaimer: This Privacy Policy is a general template and may not be exhaustive or fully compliant with all applicable privacy laws and regulations (e.g., GDPR, CCPA, etc.) that may apply to your specific business operations. It is strongly recommended that you consult with a legal professional to ensure your Privacy Policy is tailored to your specific business practices and complies with all relevant legal requirements in your jurisdiction and where your customers reside.